Knoxville Garage Door Blog

Hiring a pro for garage door servicing

Look for the best, and forget the rest

Many businesses in East Tennessee may claim to offer “garage door repair.” There are a range of services that these providers may, or may not, deliver. Your garage door is a big investment, critical to the safety and security of your family. You want the repair done right the first time without unnecessary delays or hidden costs.

Here are some things to consider when choosing a firm to service and repair your family’s garage door:

Credibility is crucial

Take a look at the following items to see how you can gather additional information about a provider's credibility BEFORE putting in the call... 


Does the company have a physical address? Any reputable garage door repair company in Knoxville or East Tennessee should have one. You can verify this using Google Maps or another mapping tool. Verify that the provider isn’t just listing an apartment building or mail drop location. It’s always good to be able to see the storefront of the location, just to be sure.

☑ Overhead Door Company of Knoxville is at 715 Sevier Avenue, Knoxville, TN 37920.  We’ve been in business since 1936, so you know we’re reliable. And here’s a picture of our front door.


Today, nearly every credible business has a website. If there is no website, check Facebook. Some smaller companies find that familiar interface easier to maintain than a full website.

☑ Overhead Door Company of Knoxville offers both!  Check out our extensive website and our Facebook page.)


A company’s online reputation is critical in this digital age. Search Google, Yahoo, and Facebook for published reviews of Knoxville-area repair projects. Consider the more recent posts and pay less attention to dated reviews. Also, be sure to look for a good number of reviews. One or two is not a good sample.

☑ We’re proud of the reviews put up on Google by our satisfied customers! Take a look at what they had to say.

Ask Friends for Recommendations.

A positive referral (or caution) from a trusted family member, friend, or co-worker can speak volumes. Online reviews are nice, but the word of an East-Tennessean that you know should carry extra weight in your decision making about garage door repairs.

Gut check.

When calling or meeting with a repairman, trust that sixth sense. If your intuition is trying to warn you, take heed. A competent garage door repair specialist should make you feel at ease with the decision to authorize repairs.

If you live in Knox, Anderson, Roane, Union, Grainger, Hamblen, Jefferson, Sevier, Blount, or Loudon county, Overhead Door Company of Knoxville can serve all your garage door needs. Contact us using our online form (link opens in new window) or call 865.635.9320 to tell us about your concerns. We will happily consult with you and provide you with a professional service call or estimate.